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What are smart glasses and who should use them?

Let’s face it. Some jobs are heavily dependent on using your hands and getting down and dirty. You might work in construction or a factory where your hands are your greatest ally. In those scenarios, calling someone when facing a problem could be a hassle. Unless the phone was handsfree. That’s where smart glasses enter the picture. Then all you need to solve a problem is your voice, XMReality software running on a pair of smart glasses, and you’re all set.

XMReality

What are smart glasses?

But first things first; what are smart glasses? When we say smart glasses, or smart eyewear, you might think of some science fiction movie, where people use augmented reality in their glasses to become more powerful or solve life-threatening issues. Well, smart glasses are not quite that. But in many ways, they are exactly that.

Smart glasses are essentially like wearable computers and depending on the context and usage, you can use them to add information alongside what you see, instruct them with your voice, or use them as a phone to call and text others.

In 2013, Google launched an early version of smart eyewear, called Google Glass Explorer. They proved however to be too uncomfortable and expensive to become a hit and were discontinued after just 18 months. But they did, however, pave the way for other tech companies who soon started working on their own prototypes.

What are some of the use areas of smart glasses?

Today we can find smart glasses in more places than we might think. Already in 2013, smart glasses were used in the health field, where an American doctor live-streamed a surgery through his smart glasses, for his students to watch. And smart glasses have also been used by mountain bikers, where its purpose has been to show terrain information using augmented reality, commonly referred to as AR.

Many industrial companies use smart glasses as part of long-term planned commissions and installations where they first distributed smart glasses to customers in order for them to connect. Another example is the Norwegian Emergency Medical Services where paramedics arrived at the scene of an incident and used smart glasses to connect with the appropriate specialist doctor and hospital for faster and better care.

iStock-864465280

What does the future of smart glasses look like?

There are a few reasons why smart glasses are still on the rise. They haven’t had a specific purpose, the price is still very high, and they tend to look a bit clunky and not very fashionable. However, the more recent editions of smart glasses are focusing on meeting costumers’ expectations and needs by adding more durability, making them easier to use, and are created to meet certain needs. 

XMReality Remote Guidance in smart glasses

As the different use areas of smart glasses expand, XMReality continues to optimize the way our product work on the most popular smart glasses on the market. If you are already familiar with XMReality, you know what our technology is all about.

XMReality Remote Guidance is an advanced cloud-based video tool with Augmented Reality features. The solution creates value in the typical industrial application by quickly and cost-efficiently solving hardware issue to minimize production line stand still and improve general efficiency. You can send a call link to anyone you want and start a shared video stream where the receiver has a plethora of powerful tools for providing remote support, including features that assist in explaining and resolving the issue, such as pointing, pause and draw, sharing your screen, etc.

With smart glasses as one of the most powerful options to the XMReality toolkit, we wanted to create an easier remote support-experience for workers who need their hands to do the job, while being supported from remote.

Pointpad

The ways you can interact with smart glasses are different depending on your needs. You can use your voice, gesture with your hands or use an external device like a phone, when using smart glasses. Some smart glasses are being voice-controlled and others being controlled via an external mobile device.

Accompanied with XMReality’s hands overlay feature you can easily show your colleagues how a problem can be solved. Hands overlay is achieved by overlapping your hand over the supported persons video stream. Almost like if you were in the same room, trying to solve the problem together. Pretty cool experience.

Who should use smart glasses for remote support?

Smart glasses are best used in industries where it is not efficient to simply hold a phone in one hand and follow instructions with the other. Where you have those nitty-gritty problems and need both hands to solve it, but at the same time have the need to have someone guiding you, showing you exactly how to solve the problem. They are also beneficial if you are having long ongoing support or instruction sessions and you get tired of holding a phone in front of you for a few hours.

Smart glasses are meant to be an extension for those with specific issues or needs, not something that everyone must have.

Who should NOT use smart glasses for remote support?

If you’ve tried XMReality Remote Guidance and you don’t experience the need for handsfree communication, then smart glasses won’t be a must-have for you. Enjoy XMReality Remote Guidance support and keep doing what you’re doing.

If there’s an urgent issue and troubleshooting to attend, and the person being on-site don’t have their own smart glasses, then there’s limited or no time to install or to send a pair of smart glasses there. Then it’s much quicker to simply connect by using a Remote Guidance call link.

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