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Feature: XMReality Multiview

Multiview turns XMReality into an even more powerful guide tool, enabling users to easier guide their counterpart through complex operations. Multiview gives a guide the ability to seamlessly move the guide session back and forth between live camera feeds and different types of static content, such as snapshots, manuals or instructions.

XMReality

Multiview

As part of XMReality's Windows client update in December 2021, the new feature Multiview was launched for all Windows users. 

How does Multiview work?

The Windows application now has an extra sidebar on the right side. This sidebar can be used to toggle between video and images. The white outline highlights the currently selected item.

multiview windows and mobile

Only the Windows user sees the multiview sidebar, the other participants in the call only see what is currently displayed in the main view. When the Windows user changes content, other call participants will automatically follow.

multiview sidebar

The top tile in the multiview sidebar (1) toggles the live video from the other participant’s camera. If the remote user has disabled the camera he or she will be prompted to give access before the live feed is activated. Note: if the other participant is running an older version of XMReality the camera tile will say “Remote camera not available”.

To add content to the multiview sidebar, the Windows user can either use the “Add” button below the camera tile (2) to save a snapshot from the main view or add a locally stored picture by using the Share menu (3). With content added to the sidebar the user can switch between items by selecting them.

When is Multiview useful?

Multiview makes it easier to guide someone through more complex operations by greatly reducing the steps needed to switch content. Being able to easily go back and forth between different steps makes it a good fit for non-linear workflows. Multiview can be used in many ways, for example to either go through a series of instructions or document each step of a procedure along the way.

As the person being guided doesn’t have to interact with his or her device to for example toggle live video a more undivided focus can be placed on following the instructions and solving the problem at hand. This can be especially useful when guiding a novice user or someone wearing Smart glasses, where device interaction can be cumbersome.

Note: Multiview is enabled on the latest version XMReality’s Windows client, for all Enterprise users.

 

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